#1 Computer Repair Store in Middle Georgia

In Business since 1989

Full-Scale Retail Store

We guarantee BEST of the BEST service

Retail Store         Service & Repair                  478 474 0861

Welcome to our press room

If you would like to interview or speak to someone from Quality Computer Systems, please contact our publicist, Em Fergusson at 478-960-8045 or publicity@profoundworks.com.

Quality Computers Part of 'Make A Difference Day'
10/18/2017
The information below appears on 13wmaz.com here
 
13WMAZ invites you to join us Saturday, October 28 for Make A Difference Day.
 
We’re partnering with United Way of Central Georgia and the Better Business Bureau of Central Georgia for a multipurpose community service project at locations in Macon and Warner Robins.
 
At this event, you will be able to throw away sensitive papers, old computers and prescription drugs safely—at no cost. You can also donate a book or sports equipment to help children in our community, or you can donate canned goods and toiletries for local veterans in need. 
 
More details about the event are below.
 
Date: Saturday, October 28  
 
Time: 8:00 a.m. – 11:00 a.m.
 
Locations: 
 
Macon – Parking Lot of William S. Hutchings Career Center - 2011 Riverside Drive
 
Warner Robins – Parking Lot of VECTR Center - 1001 Armed Forces Boulevard 
 
Free Services (protect your identity, protect your family):
 
• Safe disposal of personal computers courtesy of Quality Computers.
 
• Shredding of sensitive personal documents courtesy of The Better Business Bureau of Central Georgia (Macon Location Only). Documents will be accepted until the shredding truck reaches capacity.
 
• Safe disposal of old, unwanted prescription drugs courtesy of the Bibb County Sheriff’s Office (Macon Location Only).
 
Acceptance of Donations (your generosity can make a difference for others in our community)
 
• New or gently used children’s books to support Read United.
 
• New or used sports equipment to support the Macon RBI program.
 
• Non-perishable food items and toiletries to support homeless veterans and military families in need. 
 
 
 
We hope you will join us and be a part of Make A Difference Day.
 
Make A Difference Day is one of the largest annual single-days of service nationwide. For one day volunteers from across the country unite with a common mission: to improve the lives of others through a wide range of community-driven service projects. 
 
The TEGNA Foundation, supported by TEGNA Inc., the parent company of 13WMAZ, will contribute $185,000 in community grants for Make A Difference Day projects across the country. Make A Difference Day is made possible by the employees of TEGNA with support from the Arby’s Foundation and longtime partner Points of Light. Make A Difference Day began in 1992 and has since helped millions of Americans. 
 
If you are interested in volunteering at the event in Macon or Warner Robins, please visit the volunteer page on United Way of Central Georgia’s website.
We have High-End Devices in Stock!
10/12/2017

We are now carrying high-end electronic devices in stock.

 

Come by the store!

 

QCS

Customize Your Command Center
10/06/2017

Customize your command center!

 

Bundle the Assets for $550!

Connect Macon
10/02/2017

Visit ConnectMacon for information on our community efforts.

 

www.connectmacon.com

Schedule a Repair today!
09/28/2017

Schedule your #Computer #Device #repair today!

Learn more here

Connect with Us online
09/23/2017
Cord-Cutting Devices Available
09/20/2017

Due to customer demand, we are carrying higher end cord-cutting devices. Planning to do away with cable?

 

We've got Roku's, Tablo's and powered antennas in stock. 

 

Talk with one of our staff members.

 

QCS

Refurbished Apple Computers Available
09/19/2017

We now have refurbished Apple (Mac) laptop computers, desktop computers and ipad tablets available.

Come by the store or give us a call at 478-474-0861

Thank You For your Patience!
09/13/2017

We are doing everything we can to get things up and running as smoothly as possible, following the recent power outage caused by Hurricane Irma.

We appreciate your patience in helping us. If you have any questions, please contact us here

Hurricane Irma
09/10/2017

We will be Closed Monday 9/11/2017 Due to Irma. Please be Safe and Help your Neighbor.

We will be open on Labor Day
09/01/2017

Come in Saturday and Monday for our Labor Day Sale!!! All REFURBISHED PCs and Macs 10% OFF!!

Protecting Your Information on WiFi
08/30/2017

MACON, Ga. -- A lot of businesses offer free public WiFi, and some hackers prey on those who use it.

Wes Reagan with Quality Computer Systems said that it's important to protect yourself.

He said that public WiFi users can be targets for hackers.

People run the risk of connecting to a decoy WiFi that allows hackers to steal information and files from a computer right away.

If file sharing is turned on, anything shared can be picked up by someone else.

There are ways to protect yourself, however.

"Revisiting changing passwords, updating it monthly if you can, that's the best practice," Reagan said. "I can express to people it can be a pain but even sign up for Microsoft security login. They tie that to online. They can even give you notificationsif someone is trying to access your information."

Reagan said the best way to protect yourself is to turn off file sharing.

 

INFO courtesy of WGXA - TV

by Claudia Coco 

Monday, August 21st 2017

 

Using public WiFi can allow hackers to access your information / Claudia Coco (WGXA)

WIRELESS GEAR MC6060 STYLUS & PEN FOR ANY TABLET
08/25/2017
  • General Features:
  • Color: Blue, Red, Green, or Black
  • 5.25-inch length
  • Works with iPad, iPod Touch, iPhone and other touchscreen devices such as Android Smartphones and tablets
  • Also functions as a pen with black ink for quick note-taking
  • Soft, durable rubber tip won’t scratch screen 
  • Pocket clip

 

BUY IT HERE

Macon computer store warns against scam that asks for hundreds
08/17/2017

Quality Computers Explains Scam on 13WMAZ:

View Story on 13WMAZ.

 

 

A Macon computer store is warning Central Georgia of a scam they say is targeting elderly computer users.
 
Quality Computer Systems says in the last week they've gotten 20 calls and complaints about the scam after it's taken people's money and information. Brad Spiegel, who owns Quality Computer Systems, says this scam is costing people hundreds of dollars.
 
 
“The lowest right now with the scam is around $200, now that's $200 every two weeks because they seem to get re-infected every two weeks, which is awfully convenient for the people who are disinfecting them and the most is $695,” Spiegel said in his store.
Spiegel explained it starts with a pop-up that tells you there's a virus, warranty, or firewall problem. Then it asks you to call an 800 number for technical support that you have to pay for.
 
“They're creating clever ways to do it, whether it is showing the manufacturer's name up on the screen with error codes, whether they are showing a picture of an error off another machine making it look like it's your machine, or walking you through stuff where there are errors where normally there are errors in a machine,” Spiegel said.
 
 
Spiegel says once you agree to pay for the help they'll ask to access your computer remotely. Then he says there's no stopping them from information on your computer.
Kelvin Collins at the Central Georgia Better Business Bureau says you should always know who you're calling.
 
 
“Anytime that you have to give someone access to your computer, make sure that it's a call where you initiated the call. Now if you're calling a company that you know, they might be able to do some remote repairs for your computer,” Collins said.
The BBB says tech support scams have existed for years and normally target senior citizens and others known to be less computer-savvy.
Collins also said requests for unusual forms of payment should be a red flag.
 
 
Spiegel and Collins say a reputable IT company or service will never call you out of the blue because of a problem or use a pop-up that asks you to call them.
 
 
If you think you're a victim of this scam and gave remote access to your computer, Spiegel and Collins say you need to take it to a professional to have it safely cleared because antivirus software might not catch what the scammers left behind
Quality Computer Systems says they normally get about 5 to 6 scam calls a month, but within the last week there have been 20 making them think the scammers are targeting Central Georgia computers.
 
 
© 2017 WMAZ-TV
CONNECT TWEET LINKEDIN GOOGLE+ PINTEREST
Brad Spiegel Featured in Macon Magazine
08/16/2017

Brad Spiegel is featured in the August/September issue of Macon Magazine

Are You Part of A Non-Profit That Needs Technical Assistance or Devices?
08/11/2017
We have worked with the Bibb County Board of Education, Connect2Compete, Disability Connections and other organizations.
 
Organizations who wish to apply will need to provide documentation that reflects the following:

 

  • Individuals or families who receive an annual household income of under $35,000.
  • An active 501 c (3) status.

 

Learn more here

Back To School Laptop!
08/04/2017

15.6" HP Dual Core ProBook (Certified Refurbished C2C). Buy here 

QCS Launches Collective Initiative
07/28/2017

QCS will be launching a collective initiative, Connect Macon, this month. We will update with more information soon.

 

 

Now's The Time To Join!
07/21/2017

Get your data protected!

Quality Care Suite!!!!

www.qualitycaresuite.com

 

Mentor's Project Receives Technical Assistance
07/14/2017

Mentors Project of Bibb County Latest Non-Profit

To Receive Technical Assistance from Quality Computers

 

 

“Given what we do, it’s been an incredible blessing to receive many devices from Quality Computers,” says June O’Neal, the executive director for the Mentors Project in Bibb County.

 

Quality Computers provided tablets, laptops and computers to children with the Mentors Project with the goal of helping them with their school work.

 

The Mentors Project works with at-risk youth from 14 Bibb County Public Schools. It started in 1990 with a handful of volunteers in one school and now includes over 250 mentors across the 14 Bibb County Schools. The project has been successful in steering students away from drugs, crime, and dropping out of school, according to information supplied from the Mentors Project. In addition, students have reported mentors have helped them to control their temper, get along better with family members and teachers, and improve their social skills, grooming habits, and overall outlook on the future. 

 

“Technology is where it’s at, it’s not the wave of the future, it’s here now,” says O’Neal. “[Without technology] our children will not be able to compete in the global market place. And without the help of Quality Computers, children with the Mentors Project would not have been able to advance. The support from Quality Computers has been invaluable. They’re invested in the children and their education.”

 

The use of technology is becoming more beneficial to students as time goes on. Today, every sector of the job market requires some knowledge of technology: from applying for jobs online to sending emails. Teachers are integrating technology in the classrooms in order to better prepare students for the real world.

 

Quality Computers is committed to assisting Middle Georgia public schools with their technology needs. In the past year, Quality Computers has provided over 800 devices to low income families and students and is expected to exceed that amount during the 2017 – 2018 schoolyear.

 

Non-profits in need of technology assistance are welcome to apply to Quality Computers Technology Access Program. For more information on how to apply, visit

www.qualitycomputers.com/tap

 

 

To learn more about the Mentors Project or to become a mentor, visit http://www.mentorsprojectbibb.org/

 

 

 

 

 

 

Check out our Quality Picks
07/07/2017

Our staff recommends products that we would recommend.

 

Check them out here

We will be closed July 4th.
06/30/2017

 

We will be closed on Tuesday, July 4.

 

Have a HAPPY and safe holiday!

Check out our new Staff Pics!
06/24/2017

We are excited to share products that we love.

 

FOLLOW us on Facebook to view Staff Picks during the month of July!

 

- QCS Staff

To All The Amazing Dads Out There.....
06/18/2017

HAPPY FATHER'S DAY!

 

- QCS Staff

We've Got Tablets!
06/16/2017
Canon Printers on Sale
06/09/2017

Canon Printers on Sale for $49.99

Quality Computer Systems Program Helps Many Families In The Community
06/09/2017

Technology has, inevitably, infiltrated almost every aspect of our lives. We socialize, learn, shop and browse online. And the trend shows no sign of slowing down. Quality Computers has been a staple in the Middle Georgia community for over 25 years, providing technical support, installing new systems, selling computers and selling computer accessories.

 

In 2013, President of Quality Computers, Brad Spiegel and his team, decided to launch a community-based program. The Technology Access Program began as a way for seniors to communicate with their children and grandchildren.

 

According to Brad, his wife worked at a senior center and noticed many of the residents had not seen their loved ones in a long time. Realizing that computer devices would help to solve this issue, Brad and his team decided to launch the program.

 

The program quickly expanded to children and families after Brad and his team received information on the graduation rate in Middle Georgia.  

 

“When the numbers for the graduation rate in 2011-2014 were released, we were horrified,” says Brad. “We knew we had to join forces and make a change. Our thoughts were, ‘Not in our town!’” The Technology Access Program then grew into an initiative committed to providing support to non-profit organizations in need of computers or technology assistance.

 

Shortly after the Technology Access Program was launched at Quality Computers, EveryoneOn approached Quality to become a partner via their Connect2Compete program. Connect2Compete (C2C) is EveryoneOn’s flagship program for K-12 students and provides affordable internet and devices to students and families that qualify for the National School Lunch Program. Quality Computers and Cox Communications are C2C partners in Middle Georgia.

 

“Partnering with Connect2Compete allowed us to expand the Technology Access Program and partner with Microsoft,” says Brad.

 

The feedback has been positive. “It hasn’t just impacted the kids, but the entire family,” explains Brad. “The program has enabled parents to apply for new jobs; helped the kids connect with other external family members and helped to motivate them to stay in school.”

 

Quality Computers has provided assistance, via its program, to the Bibb County Board of Education, Connect2Compete, Disability Connections and many other organizations.

 

Organizations who wish to apply will need to provide documentation that reflect the following:

 

·         Individuals or families who receive an annual household income of under $35,000.

·         An active 501 c (3) status.

 

To apply, visit  www.qualitycomputers.com/tap

 

Follow us on social media!

 

https://www.facebook.com/QualityComputerSystems/

 

www.twitter.com/QCS

 

 

 

 

Welcome To QCS, Alex Windham!
06/02/2017

Alex Windham has recently joined the QCS team.

 

WELCOME, Alex!

 

In Remembrance of Memorial Day
05/29/2017
Looking for a Laptop Charger?
05/25/2017

Look no further for a laptop charger!

 

We've got them in stock!

 

 

The Technology Access Program
04/22/2017

Quality Computer Systems Program Helps

Many Families In The Community

 

Technology has, inevitably, infiltrated almost every aspect of our lives. We socialize, learn, shop and browse online. And the trend shows no sign of slowing down. Quality Computers has been a staple in the Middle Georgia community for over 25 years, providing technical support, installing new systems, selling computers and selling computer accessories.

 

In 2013, President of Quality Computers, Brad Spiegel and his team, decided to launch a community-based program. The Technology Access Program began as a way for seniors to communicate with their children and grandchildren.

 

According to Brad, his wife worked at a senior center and noticed many of the residents had not seen their loved ones in a long time. Realizing that computer devices would help to solve this issue, Brad and his team decided to launch the program.

 

The program quickly expanded to children and families after Brad and his team received information on the graduation rate in Middle Georgia.  

 

“When the numbers for the graduation rate in 2011-2014 were released, we were horrified,” says Brad. “We knew we had to join forces and make a change. Our thoughts were, ‘Not in our town!’” The Technology Access Program then grew into an initiative committed to providing support to non-profit organizations in need of computers or technology assistance.

 

Shortly after the Technology Access Program was launched at Quality Computers, EveryoneOn approached Quality to become a partner via their Connect2Compete program. Connect2Compete (C2C) is EveryoneOn’s flagship program for K-12 students and provides affordable internet and devices to students and families that qualify for the National School Lunch Program. Quality Computers and Cox Communications are C2C partners in Middle Georgia.

 

“Partnering with Connect2Compete allowed us to expand the Technology Access Program and partner with Microsoft,” says Brad.

 

The feedback has been positive. “It hasn’t just impacted the kids, but the entire family,” explains Brad. “The program has enabled parents to apply for new jobs; helped the kids connect with other external family members and helped to motivate them to stay in school.”

 

Quality Computers has provided assistance, via its program, to the Bibb County Board of Education, Connect2Compete, Disability Connections and many other organizations.

 

Organizations who wish to apply will need to provide documentation that reflect the following:

 

·         Individuals or families who receive an annual household income of under $35,000.

·         An active 501 c (3) status.

 

To apply, visit  www.qualitycomputers.com/tap

 

Follow us on social media!

 

https://www.facebook.com/QualityComputerSystems/

 

www.twitter.com/QCS

 

 

 

 

New AMD Rizen
04/19/2017

We are Excited the NEW AMD Ryzen 1500X CPU and related parts are NOW IN STOCK.



We will also be including this chip in one of our pre-made computer packages.



Come by and check it out!

Accessories Galore
04/12/2017

We've got a ton of computer accessories. Come check them out!

We've Been Selected for a Best in Business Award
04/04/2017

     Central Georgia Businesses And Professionals Recognized For Their Excellence

 

MACON, Ga. / March 30, 2017 – Thirteen recipients of the 2017 Best in Business Award were recently announced for the Central Georgia area. Quality, integrity, trust and experience are the cornerstones of this prestigious award, which recognizes businesses and professionals from Bibb and Houston counties.

 

Recipients of the award are Aegis Roofing, Allen’s Tree Service, Harrison’s Body & Glass Shop, Hudson & Marshall Auction Company, Ken’s, McArthur Law Firm, Moore’s Furniture, Ned Dominick’s Home Inspections, Phillips Chiropractic, Quality Computer Systems, Raffield Tire Master, Safeway Security Systems and Tommy Chancey Plumbing Company.

    

Nominations for the award were submitted online from consumers through Best in Business Award’s website. Visitors to the site were instructed to nominate businesses and professionals they felt are worthy of the distinction, “Best in Business”. Once the nominations were tabulated, Best in Business Award Association began an extensive selection process.

 

As the first litmus test, each nominee had to demonstrate a satisfactory track record of responding to complaints through the local Better Business Bureau, a prerequisite of the program. Next, the owner or officer of the nominated business was required to participate in an assessment interview with Best in Business Award. Topics ranging from experience and hiring practices of their employees to liability insurance coverage levels and customer service procedures were discussed, just to name a few. The final step in the selection process was to gauge a nominee’s overall reputation in the community among their peers. For example, general contractors were asked which subcontractors are the most dependable, and inquiries about particular physicians or specialists were made to those in the medical field, etc.

 

“Selecting an exceptional slate of recipients for our award was time consuming and required us to be thorough”, said John Gaylor of Best in Business Award. “Allowing local consumers to take part in the process also gave us a credible point of reference from which to begin our search” he added.

 

Best in Business Award is based in Huntsville, AL and is owned by The Gaylor Group, LLC.   

Custom Built
03/28/2017

Custom built computers made in Macon.

Families Benefit from C2C Program
03/23/2017

Families with no access to internet are faced with challenges. Many families in Macon have no internet and cannot afford computers or tablets. Connect2Compete (C2C) is EveryoneOn’s flagship program for K-12 students and provides affordable internet and devices to students and families that qualify for the National School Lunch Program. QCS (Quality Computer Systems) and Cox Communications are C2C partners in Middle Georgia.

 

According to Chris Howard, public affairs specialist at Cox Communications, the purpose of the program is to close the digital divide by providing discounted broadband service and computers to low-income families. Home internet access is needed for families to use for school assignments, job searches, email and so much more.

 

“Middle Georgia has been leading the Cox Southeast Region in C2C connects since the program’s launch,” says Howard. “The program has lessened C2C customer’s risk of becoming increasingly isolated from contemporary life because they lack internet service and the skills necessary to use it effectively.”

QCS has provided over 3000 tablets and 1000 computers through the C2C program since 2013, when the program was launched in Macon. Tablets, desktops and laptops that QCS provides come at an average loss of $8 per device. To date, over $32,000 has been donated to the community.

“We are committed to our community and we want to see every child have the opportunity to be connected to the internet,” says Brad Spiegel, president of QCS.

Recognizing the importance of a fast, reliable high speed Internet connection at home, Cox continues its partnership with the C2C program to offer deeply discounted internet service to low-income families who qualify for the program.

"The ability to connect to the Internet at home is a challenge for more than 60 million people in the United States, currently living on the wrong side of the digital divide," said Chike Aguh, chief executive officer of EveryoneOn. "The commitments of Quality Computers, along with Cox Communications, to the Connect 2Compete initiative have made a significant impact for the unconnected living in Middle Georgia, giving people access to affordable computers, tablets, and internet service, all of which are key components for digital inclusion. We are proud to be their partner in these efforts to end the digital divide once and for all. "

 

 

Attention: Active Quality Care Customers
03/13/2017

BIG NEWS!

 

If you've been a Quality Care Suite Customer for 12 months, you now have access to a rental program. 

The program will come with the following:

  • High-end desktop/laptop with a Lifetime warranty
  • $35/Month
  • Option to upgrade after 3 years for a new machine

 

***Please note we have a waiting list. Call our store for more information.

Shop Online!
03/04/2017

Shop with us! Click here to view items.

The latest sales, events and more!
02/23/2017

SIGN up to receive the latest information on in-store sales, events and more! Click here (scroll to middle of the page where it says Stay Updated)

Connect2Compete Event Coming Up
02/15/2017

We are having our first monthly Connect2Compete Event!

 

Come by Quality Computer Systems on Saturday, March 4, 2017 from 11am - 4pm.

 

- QCS

Tax Refund Sale!
02/08/2017
 
Now until February 28th
 
 
 
FREE Upgrade to 8 Cores on our $899 System
Come In To See All Of Our February SALES!!!
 
 
Buy One Get One FREE:
All In-Stock
Bluetooth Headsets
Everyone Can Afford a 
Quality Computer!!!
We Also Carry A FULL Line of 
Refurbished Computers
 
 
Don't Forget We Carry 
Thousands Of Parts and Accessories
 IN STOCK Every Day
 
 
 
 
AMD Special!
02/02/2017

- AMD FX SixCore Black Edition Processor

- 1000 GB Hard Drive

- 8GB DDR3 RAM

- NVIDIA GTX Graphics Card (1GB of Independent Memory)

- DVD/CD Super Multi Burner Drive

- Windows 10

- 5.1 Channel Audio

- 10/100 Etherney

- USB 2.0 & 3.0 Ports

- Keyboard & Mouse

- 2 Piece Speakers

 

Restocking Inventory
01/25/2017

We are restocking our inventory including a full line of tablets.

 

- QCS

Attention: Quality Care Suite Customers
01/19/2017

If you're a Care customer don't forget to back up the folder on your desktop. Anything in the folder will be backed up by our team.

 

We provide updates to back up your machine so that it works more efficiently.

 

 

- Quality Care Technicians

Have You Ordered a Tablet Lately?
01/17/2017

We are currently sold out of tablets but we are offering rain checks for anyone who is purchasing a new machine.

 

- QCS

January Clearance Sale
01/09/2017
January Clearance Sale Now until January 31st
 

FREE Router And Tablet With Any New Laptop or Desktop

Come see the new Intel 7200 Series i5 Laptops 12 Hour Battery Life And Faster Than EVER!!! And ONLY $699

 

Gaming Computers: Start At $699

Don't Forget $100 in FREE Accessories With ANY NEW System!!!
 
 
 

FREE Bluetooth Headset with ANY Refurbished Computer (Includes Connect2Compete)

Pick From Any Bluetooth Headset In-Stock Pick ANY Refurbished Desktop or Laptop
 
 
 
 
 
 
Only at our location at 2940 Riverside Dr. In Macon
QCS Provides Technology Assistance to Local Organization
01/05/2017

Quality Computer Systems (QCS) Technology Assistance Program (TAP) strives to provide support to nonprofit organizations in need of computers or technology assistance. Over the past few years, QCS has equipped organizations including the Board of Education, Disability Connections, Boys and Girls Club of Central Georgia, Connect2Compete and many more with desktops, laptops, printers and tablets in addition to other computer services.

The latest nonprofit organization, Motivating Youth which is located at Macon Housing Authority’s Family Investment Center, is currently benefitting from QCS’ Technology Access Program. QCS provided over $7,700 worth of free services and devices to Motivating Youth. A portion of a $3,000 donation from AT&T went towards the services and devices provided by QCS.

“Since Brad and his team came in, we’ve had many people that have been impacted in a good way,” says Roger Jackson, founder of Motivating Youth (MOYO).

QCS installed over 80 computers, more than any other after-school program in Bibb County, according to Jackson. Eight computers that were at the center were rebuilt by the staff at QCS and given to families in the community.

 

Chief of Resident Initiatives and Facilities Director for the Family Investment Center and BMC for Macon-Bibb County Housing Authority, Karen Middleton says: “I can say that we have had a long standing relationship with Quality Computers through the Connect2Compete and ConnetHome programs. [Their] contribution of providing devices at a low-cost for our public housing residents, nonprofit organizations, and the community at large, has been very beneficial.”

In today’s learning environment, technology is used more and more by teachers. From online testing to educational resources, students need access to computers. According to Jackson, 95% of the young people who attend MOYO do not have computers at home. Now students can utilize the desktops and netbooks that have been provided for their homework. “This has boosted their learning considerably,” says Jackson.

On any given day, approximately 100 kids from Bibb County Schools attend Motivating Youth. The program has grown from five honor roll kids in 2009 (when they first opened) to over 75 honor roll kids today out of 135 youth. This includes 14 after-school teachers and 22 teachers with 5 coaches for the summer, according to Motivating Youth statistics.

To read the entire release click here

Happy Holidays
12/23/2016

HAPPY HOLIDAYS!

 

From QCS Staff

Pre-Christmas Clearance Sale Dec. 19 - 24th
12/18/2016
Pre-Christmas Clearance Sale
December 19th-24th
 
 
$100 in FREE Accessories
With Any New 
Laptop or Desktop
 
FREE Bluetooth Headset with 
ANY Refurbished Computer
(Includes Connect2Compete)
 
Pick From Any Bluetooth Headset In-Stock
Pick ANY Refurbished Desktop or Laptop
 
 
 
Gaming Computers 
Start At $699
Don't Forget $100 in FREE Accessories With ANY NEW System!!!
 
 
MSI Gaming Laptops 
Starting At $1199
Free Printer With New Lenovo Computer: Sale NOW through Dec. 17
12/12/2016
Buy a New Lenovo 
Get a Canon FREE!!
December 12th-17th
 
 
 
 
  • Lenovo Tiny-In-One Quad-Core 24" System Only $649
 
 
 
  • Tiny-In-One includes 24" IPS Screen

 

 

  • Wireless Keyboard & Mouse and WiFi (Upgrade to an i5 for only $200 More)
 
  • Canon Wireless AirPrint 3-in-1 Printer Normally $89 (Free With any New Lenovo System. Upgrade to $7.99 Ink for only an extra $30)
 
 
  • Use A Lot of INK?  For $30 more than the FREE printer you can get a printer that takes $7.99 Ink!!! (normally $119)
 
 
  • Lenovo Desktops: Starting at $549
FINAL Day Sale!
12/09/2016
 
Final Days!!
Mobile Device Week
December 5th-10th
 
 
 
 
  • 1/2 OFF All Bluetooth Accessories In-Stock
 
 
  • 7" Android Tablet $30
 
 
  • All Cellphone Cables: Buy One Get One FREE
 
 
 
 
Only at our location at 2940 Riverside Dr.  In Macon
 
 
Quality Computers | QualityComputers.com | (478) 474-0861
 

 

Our Technicians Are Certified
12/02/2016

All QCS technicians are certfied.

Certifications:

- Microsoft certified

- Apple certified

- Intel Certified

 

HAPPY THANKSGIVING!!!
11/25/2016

HAPPY THANKSGIVING!!!

 

- QCS

Buy A Computer & One Will Automatically Be Donated!
11/25/2016

Buy a Computer & Give a Computer This Black Friday @ Quality Computers.

For Every New Computer sold Black Friday and Small Business Saturday we will donate a Connect2Compete Computer to a child in need through the Mentors Project.

Non-Profits This Is For You....
11/21/2016

If you have a non-profit organization and you're shopping for a local, supportive business for your technology needs, look no further! QCS has the response for you. Click here to find out more.

We are an Independent...
11/15/2016

QCS would like to introduce itself as an Independent: we work on BOTH Mac and PC devices.

Large Selection of Headphones
11/09/2016

We are now carrying a much larger selection of headphones including cell phone bluetooth headsets. 

Come by our store!

Newly Refurbished Tablets!
11/06/2016

We have refurbised tablets starting at $25!

Shop now at QCS!
11/01/2016

Online shopping made easy!

 

Shop NOW at Quality Computers Outlet: https://qualitycomputeroutlet.com/

Now Carrying Lenovo Desktops
10/26/2016

We are now carrying a full line of Lenovi desktops including the 'Tiny-In-One.'

The ThinkCentre Tiny-in-One 23 offers a clean, clutter-free, compact solution with simple setup for mass deployment. The 23" monitor, compatible with all current generation Tiny products, offers outstanding configurability and the modular all-in-one experience means you can update your PC and monitor separately—a great cost-saving measure for large enterprise.

Inventory Increase At QCS
10/21/2016

We are currently beefing up our refurbished inventory. 

 

Stop by our store and speak with one of our staff.

Device Repair
10/14/2016

Bring in your devices, if they need repair.

 

We repair tablets, phones, laptop computers and desktop computers.

Cirrus Academy Families Accepted into QCS Technology Access Program
10/10/2016

I am proud to announce that Cirrus Academy Families were accepted into Quality Computers Technology Access Program. 

The Quality Computer Technology Access Program was designed to help students in Middle Georgia to be able to have the technology needed to compete in this technology based world.  It provides families of students in specially identified schools reduced priced computers and the related software.  Our goal is to help increase the graduation rate and help students to see the bright future and opportunities waiting for them.

The computers offered through this program are all certified refurbished and include:

Complete desktops for $159, including Computer, Monitor, Keyboard, Mouse, and Microsoft Office Home and Business 2010

Laptops for $199 including Microsoft Office Home and Business 2010.

Microsoft Surface RT Tablets for $119 including Microsoft Office

And Basic Android Tablets for $30

E-Blue Chair In Stock!
09/30/2016

We've got a cool new E-Blue chair in stock!

 

E-Blue is a company that is known for their great gaming devices and the e-sport arena.

http://www.e-bluegaming.com/

With Taiwan Cyclone, QCS Strives To Keep Inventory Stocked
09/24/2016

In light of the cyclone that recently hit Taiwan, QCS will attempt to keep inventory in stock.

" We are doing everything we can to keep pricing the same and inventory in stock," says president of QCS, Brad Spiegel. "Taiwan is where many of our manufacturers are located."

Read more on the Cylone on CNN. click on the title

 Meranti: Strongest super typhoon of the year barrels toward China, Taiwan

Re-Stocking Items
08/22/2016

We are re-stoking items from our recent tax-free weekend.

 

THANK YOU MIDDLE GEORGIA!

NEW TABLET!
08/19/2016

NEW NuVision 7.85" Tablet With Intel 16GB Android 4.4 w/Dual Cameras 

$65.99 (was $99.99)

Shop Online!
08/12/2016

Don't have the time to come into our store? Shop online with us by clicking here

SIGN Up!
08/05/2016

Are you looking for:
Computer Security Monitoring
1 on 1 Tech Time
Theft Recovery
Technician-Monitored Antivirus
Secure Offsite Backup
Weekly Maintenance
Priority Repair for Carry-In Service

Try out our Quality Care Suite for just $12.99!

https://www.qualitycaresuite.com

 

Back to School!
07/29/2016

Stop by to stock up on your child's school supplies. Tablets, computers, and accessories are available at a discounted rate through Connect 2 Compete for children who attend a Bibb County Public School. View more offers here

Tax Free Weekend
07/22/2016

Tax Free Weekend and our biggest sale of the year will be July 29th - 30th.

 

7" Tablets Starting at $35

9" Tablets Starting at $45

New Inventory of High End Refurbished Laptops up to 30% Off!!! 

All New Desktops get Double the Ram for FREE!!!

All Cocoon Bags Normally $69-$99 are $39 with the purchase of any Laptop New OR Refurbished

All Refurbished Desktops 20% Off

Refurbished Lenovo Yoga originally $1299 now $599.

 
Cocoon Bags in July!
07/15/2016

Cocoon Bags Normally $79-99 on sale for $39 with Purchase of any NEW or REFURBISHED Laptop.

Double the RAM
07/08/2016

July Deals !!!!

We are offering DOUBLE the RAM on all new Quality desktops through out July 2016, leading up to TAX FREE WEEKEND!, come in and give us a look!

Best of the Best
07/01/2016
Thank you Middle Georgia for voting QCS Best of the Best "Computer Service"!
 
 
Holiday Store Hours
06/24/2016

We will be closed July 4th. Have a safe and fun Holiday. 

Refurbished Computers
06/17/2016

We are starting to get a larger selection of high end refurbished computers including the Lenovo Yoga with a watch band style hinge which makes the screen more durable. 

A Brighter Youth
06/10/2016

We are excited to be working with organizations such as Motivating Youth and Boys and Girls Club to help the youth in the middle Georgia area. 

Data Safety During Break In
06/03/2016

As many of you know, Quality Computers experience a break in where burglars took off with computer equipment earmarked to benefit the Connect2Compete program. However, we would like to let all of our customers know that no customer information or data was taken or accessed during this break in. This data is well encrytped away from where anyone could access it. 

Visit The Telegraph to learn more about the break in.

Happy Memorial Day!
05/27/2016

We wanted to say a special thank you to all the men and women who have served our country. We hope you had a great Memorial Day weekend!

Go Green!
05/20/2016
At Quality Computers we are green conscious. We have developed and patented green technology since 2002. 
 
Our systems start off using less than 26 Watts!
Our external packaging for new computers uses less than 1/2 the material previously used!
Most of our suppliers ship and package using 100% green products!
Shop from ANYWHERE!
05/13/2016

Don't forget you can now shop with QCS anywhere at anytime! Simply visit https://qualitycomputeroutlet.com !

Retractable Cable Travel Lock
05/06/2016

HP Retractable Cable Travel Lock for $19.99 for those who qualify for Connect 2 Compete. Purchase here today!

Stay in the loop!
04/29/2016

Stay in the loop by following us on Twitter and Facebook today! 

Best of the Best - VOTE for QCS!
04/22/2016

VOTE for QCS - Best of the Best 2016!

 

Vote here

We can fix it!
04/15/2016
SafetyCon Expo and Marketplace
04/08/2016

Thank you to everyone who came to the SafetyCon Expo and Marketplace. It is important to have a secure and proactive service available for your home and small business computer. 

Safety Con Tomorrow!
04/01/2016
Do You Qualify?
03/18/2016

Connect2Compete offers are provided to families who have a child in Bibb County Schools.

 

Connect Home offers are provided to families who live in Bibb County Government Housing.

 

Click HERE to view C2C offers

7 inch Tablet Case
03/18/2016

7" TABLET CASE SHOCK PROOF CONVERTIBLE HANDLE STAND KIDS CASE COVER (NEW)

  • 1999
  • SAVE $ 10
     

 

 

BUY HERE NOW

 

Customers May Now Sign Up For Cox Internet at QCS!
03/14/2016

QCS can now sign up qualified customers for discounted internet service through Cox Cable. 

Customers can sign up on the Connect2Compete website.

The set-up fees are not processed at QCS.

Safety Con Expo April 16!
03/11/2016

Quality Computers is partnering with ABC16 & FOX24 (WGXA TV) for the Safety Con Expo and Marketplace.

QCS will be offering a Cyber Security Risk Analysis, which will include the following:

- How do you connect to internet wifi?

- Are you running anti-virus software?

- Are you running more than one anti-virus software program?

- Is your anti-virus software free?

- What type of security do you have on your router?

 For more information on QCS, visit here

NEW Shock Proof Tablet Cover!
03/04/2016

Check out our NEW 7" Tablet Case Shock Proof Convertible Handle Stand Kids Case Cover!!

Available online NOW for $19.99! 

Tip from Upcoming Latest Newsletter
02/26/2016
The surprising secret of happy workers
It might come as a surprise to CIOs, but their decisions can seriously affect employee happiness. This adds a dimension to IT decision-making beyond cost and functionality. What do employees want from their IT and what will they do if they don’t get it? 
 
SIGN UP on our home page to read more!
 
QCS
Sign up!
02/19/2016

If you haven't, sign up to receive our newsletters!

Sign-up is located on the home page.

 

QCS

QCS Store Hours at Family Investment Center
02/12/2016

QCS has a representative present during the hours of 11am - noon Monday through Friday at the Family Investment Center.

The Family Investment Center is located at  277 Martin Luther King Jr Blvd #203, Macon, GA 31201.

Click here for Connect2Compete Offers!

 

Microphones from $9 to $99
02/05/2016

Windows 10 has a great new feature in it called Cortana which allows you to command it like you would with your smart phone and OK Google or Siri.

 

You do need a microphone to do this, but we've got you covered with a range of microphones starting at $9 and going all the way to $99 depending on what quality you want.

 

 

Shop online at http://qualitycomputeroutlet.com ! 

 

 

SHOP Now!
02/01/2016

Check out our NEW Online Shopping Store!

Click here to learn more

LOOK OUT - Our Signature Machine will be Coming Soon!
01/29/2016

Look out for our Revamped, New 2016 Computer machines coming in February!

 

We are still manufacturing machines in Middle Georgia! #MadeInMacon 

$150 Refurbished Laptops
01/22/2016

Just in $150 10" Refurbished Laptops, 4 Thread Intel CPU, 250 GB Hard Drive, WebCam, WiFi, Rugged, 6 Hour Battery!!

If you have a Child In Bibb County Public Schools You can qualify for Office 2010 for FREE on this system. 

Buy at the store or online at: http://qualitycomputeroutlet.com/…/10-dell-lattitude-2120-c… Available while supplies last!!

In Loving Memory....
01/19/2016

The founder of Quality Computer Systems, Clarence Eugene Bell, has passed away today, January 19, 2016.

We would like to extend our sympathies and prayers to the family.

Clarence Eugene "Gene" Bell
 
Macon, Georgia- Clarence Eugene "Gene" Bell, 80, passed away Tuesday, January 19, 2016. A celebration of his life will be held Sunday, January 24, 2016 at 11:00am in the Chapel of Macon Memorial Park Funeral Home with Rev. Bonnie Sanders officiating. Burial will be private. In lieu of flowers, donations may be made to the donor's charity of choice in his name.
 
Gene was born on April 2, 1935 in Hamilton, Mississippi to the late Clarence Eugene and Fonnie Nix Bell and is preceded in death by his brothers, James Edward Bell and Loyd Lee Bell. He graduated from Hamilton High School, Itawamba Junior College and Mississippi State University and received a Masters in Mathematics from Louisiana State University. Gene retired from Mercer University in 1992 and began working with his son, Alan, at a retail computer store, Quality Computer Systems. Gene was an avid MSU and LSU football fan and enjoyed working in his yard, bowling, and reading, especially history and religion. in 1989, Gene founded Quality Computer Systems in Macon.
 
Survivors include his loving wife of 52 years, Lanelle Vickrey Bell; children, Laura Bell Register (Ashley) and Alan Eugene Bell (Annabelle Aquino); grandchildren, Ellen Register, Anna Register and Prescott Register; and sister, Ellen Uithoven.
 
Visit www.maconmp.com to express condolences. 
 
Macon Memorial Park Funeral Home has charge of arrangements. - See more here
Quality Computer Systems Continues Providing The Community With Technology Needs

FOR IMMEDIATE RELEASE

September 6, 2016

Connect2Compete Program Helps Low Income

Families Purchase Technology Devices.

 

Macon, GA -  Bridging the digital divide is essential to staying current in today’s modern world. Quality Computer Systems (QCS) has been on a mission to provide families across Middle Georgia with technology devices. As students have returned to school this month, QCS continues to provide desktops, laptops, printers, tablets and other essentials through the Connect2Compete program. Last year, QCS joined forces with the Macon-Bibb County Housing Authority (MBCHA), Cox Communications, and EveryoneOn, to help assist with ConnectHome, a White House initiative to expand high speed broadband to families living in HUD-assisted housing.

 

 “Technology is the ultimate demographic equalizer,” says Brad Spiegel, president of QCS. “Providing these much-needed technology devices are what will help these families advance in the new digital world.”

 

Cox Communications offers residents of MBCHA public housing developments high-speed home Internet at $9.95 per month as part of the ConnectHome Program. Connect2Compete is geared towards helping students, who qualify for free or reduced lunch, receive access to the internet and related equipment.

 

In the past year, QCS provided over 800 devices to low income families and students and is expected to exceed that amount during the 2016 – 2017 school year. In addition, the store has expanded their side of the Connect2Compete program to include ALL families who have students in Bibb County public schools. This has made an impact in the number of Middle Georgia families with students in public schools who can now qualify for the program.

 

“We are excited about new additions we are able to provide to this program every year,” says Spiegel.

 

To learn more about eligibility requirements, families can call or come by Quality Computer Systems. The store is located at 2940 Riverside Drive in Macon. The phone number to call is (478) 474 – 0861.

 

ABOUT Connect2Compete

Connect2Compete, in conjunction with ConnectHome (www.EveryOneOn.org), is a community-based initiative. The goal is to increase children’s access to high-speed internet and build capacity among all residents of Macon-Bibb County on how to better use the internet to access educational information, career training, advancement opportunities, and employment information.

 

Qualified families enrolled in Cox's Connect2Compete $9.95 high-speed home. This low-cost offer is being promoted as part of the ConnectHome initiative to connect more families living in public housing authorities to affordable Internet options and fill in the "homework gap" so local students have digital access at home.

 

For more information, visit www.qualitycomputers.com/connect-2-compete

 

For additional Information, visit: www.everyoneon.org

 

 

# # # # #

 

Media Inquiries

 

Em Fergusson

Profound Works Marketing & Publicity

478.960.8045

publicity@profoundworks.com

 

 

Quality Computers Releases New Product

FOR IMMEDIATE RELEASE

Voted Best of the Best at protecting digital life in Middle Georgia by Telegraph Readers, Quality Computer System prepares of new product launch
 
(Macon, GA) October 16, 2012 – Quality Computer Systems is launching a new product nationally that will revolutionize protecting data. The company has been serving customers for over 20 years and was recently voted Best of the Best at protecting digital life in Middle Georgia by Telegraph readers. 
 
The product is aptly named Quality Care Suite and offers a wealth of services to customers, by providing computer security and technical assistance for the home and small business user.
 
“While I was living in Macon, Georgia, I had issues with my computer,” says Gary Kiphart. “The guys at Quality Computers told me about Quality Care Suite and I have been very, very satisfied with the suite product and the customer service that comes with it. Now that I’m living in Boston, I’ve had some other issues with my computer and had the opportunity to speak with [a technician] on numerous occasions about it. The response was very quick and they were able to fix things right away, unlike other companies with anti-virus programs…I really like the quick response time and support I’m given.”
 
Key features of Quality Care Suite include:
  • Proactive Tech Support: A certified technician monitors error logs on a user’s system and is proactively informed about any problems the user may have with the system and repairs them before the user sees a problem.
  • Truly Secure Offsite Backup: Information is backed up to two geographic locations that are SAS70 compliant. 
  • Tech Monitored Antivirus: A quality computer technician monitors AV software, included with Quality Care Suite, to keep it up to date and to help remove viruses and spyware correctly and quickly.
  • Weekly Maintenance: Quality Care professionals proactively perform weekly maintenance to head off problems before users even know they are there.
  • Security Monitoring: A user’s system is monitored on an hourly basis to ensure safety on the internet. 
  • Remote Support: When needed, Quality Care technicians can log into a user’s system and help with a problem or show users how to do something new.
  • Theft Recovery: Technicians can provide the police with the information needed to pinpoint the address of a computer’s location.
 
“The product is working well for me,” says John Neal, owner of Ace Hardware in Lizella, Georgia. “I’ve been a customer since the inception and those guys can solve issues and problems in a reasonable time.”
 
For more information, visit: www.qualitycaresuite.com
Media Inquiries:
Em Fergusson
Publicist
Profound Works
478.960.8045
Quality Computer Systems Receives Recognition for Central Georgia's 2012 Best in Business Award

FOR IMMEDIATE RELEASE

Central Georgia Businesses And Professionals Recognized For Their Excellence

MACON, Ga. / March 30, 2012 – Fourteen recipients of the 2012 Best in Business Award were announced today for the Central Georgia area.  Quality, integrity, trust and experience are the cornerstones of this prestigious award, which recognizes businesses and professionals from Bibb and Houston counties.

Recipients of the award are Aegis Roofing, Allen’s Tree Service, Bickley Design Build Services, Hudson & Marshall Auction Company, Ken’s, Macon Rehabilitation & Performance Center, Moore’s Furniture, Ned Dominick’s Home Inspections, OrthoGeorgia, Phillips Chiropractic, Quality Computer Systems, Raffield Tire Master, Safeway Security Systems and The Law Firm of Kathy McArthur.
    
Consumers from both counties participated in an on-line survey and were asked to nominate businesses and professionals they felt were worthy of the distinction, “Best in Business”.  Once the nominations were tabulated, Best in Business Award Association began an extensive selection process.  Each nominee first had to demonstrate a satisfactory rating with the local Better Business Bureau, a prerequisite of the program.  Next, the owner or officer of the nominated business was required to participate in an assessment interview with Best in Business Award.  Topics ranging from experience and hiring practices of their employees to liability insurance coverage and customer service procedures were discussed, just to name a few.  The final step in the selection process was to gauge a nominee’s overall reputation in the community among their peers.  For example, general contractors were asked which subcontractors are the most dependable, and inquiries about particular physicians or specialists were made to those in the medical field, etc.  “Selecting an exceptional slate of recipients for our award was time consuming and required us to be thorough”, said Ben Edwards, president of Best in Business Award.  “Allowing local consumers to take part in the process also gave us a credible point of reference from which to begin our search” he added.

Best in Business Award Association is based out of Nashville, TN and is a wholly owned subsidiary of its parent company, Innovative Funding, Inc.  

###

Contact Info: 
Ben Edwards, President
Innovative Funding, Inc.
614 Fontana Avenue
Nashville, TN 37204
ifben@bellsouth.net
http://www.bestinbusinessaward.com  
615.254.1259 (office)  
615.870.2855 (cell)

John Q. Gaylor
Best in Business Award
107 Lullwater Way
Huntsville, AL 35811
256.852.9131 (office) 
478.335.2452 (cell)
jgaylor@mchsi.com            

 

 

FAQs

Q: Where is the Quality Care Suite icon?

A: It's found on the task bar, near the time and date.

 

Q: I'm unable to get online. Can you see my screen or log into my computer?

A: No, first check to see if other systems or devices can access the internet through the same router and/or modem. If not, you may want to try removing the power plug to these devices for a moment, then reconnecting the power cables. Reconnect the power cable to the modem first, then to the router. Restart your computer and check to see if you can connect to the internet. If you still can’t connect to the internet, you will need to contact your internet service provider.

 

Q: My computer says that I'm connected to the internet, but all that comes up is “this page cannot be displayed.” Can you log in?

A: Most of the time we can access your system if you’re getting this message.

 

Q: If I need help right now, can a technician log in and help me?

A: During normal business hours we will strive to help out in any way we can. However it could take up to five minutes for your system to contact our server in order to establish a connection. If we are experiencing a high volume of calls we may ask you to schedule a time to help resolve your issue.

QCS Press Kit

 
If you are a member of the media, you are welcome to download the documents below. If you need additional information, please contact our Publicist, Em Fergusson at 478-960-8045.
 
Quality Computer Systems
 
Middle Georgia Educational Organizations Receive Technology Assistance

 

FOR IMMEDIATE RELEASE

January 5, 2017

Quality Computer Systems Technology Assistance Program

 (TAP) Equips Local Organizations With Services and Devices

 

Macon, GA – Technology has taken over almost every aspect of our lives. From the way we shop to how we socialize and learn, we are connected to technology in some way. The increasing need to keep up has placed many struggling nonprofit organizations in a challenging spot.

Quality Computer Systems (QCS) Technology Assistance Program (TAP) strives to provide support to nonprofit organizations in need of computers or technology assistance. Over the past few years, QCS has equipped organizations including the Board of Education, Disability Connections, Boys and Girls Club of Central Georgia, Connect2Compete and many more with desktops, laptops, printers and tablets in addition to other computer services.

The latest nonprofit organization, Motivating Youth which is located at Macon Housing Authority’s Family Investment Center, is currently benefitting from QCS’ Technology Access Program. QCS provided over $7,700 worth of free services and devices to Motivating Youth. A portion of a $3,000 donation from AT&T went towards the services and devices provided by QCS.

“Since Brad and his team came in, we’ve had many people that have been impacted in a good way,” says Roger Jackson, founder of Motivating Youth (MOYO).

QCS installed over 80 computers, more than any other after-school program in Bibb County, according to Jackson. Eight computers that were at the center were rebuilt by the staff at QCS and given to families in the community.

 

Chief of Resident Initiatives and Facilities Director for the Family Investment Center and BMC for Macon-Bibb County Housing Authority, Karen Middleton says: “I can say that we have had a long standing relationship with Quality Computers through the Connect2Compete and ConnetHome programs. [Their] contribution of providing devices at a low-cost for our public housing residents, nonprofit organizations, and the community at large, has been very beneficial.”

In today’s learning environment, technology is used more and more by teachers. From online testing to educational resources, students need access to computers. According to Jackson, 95% of the young people who attend MOYO do not have computers at home. Now students can utilize the desktops and netbooks that have been provided for their homework. “This has boosted their learning considerably,” says Jackson.

On any given day, approximately 100 kids from Bibb County Schools attend Motivating Youth. The program has grown from five honor roll kids in 2009 (when they first opened) to over 75 honor roll kids today out of 135 youth. This includes 14 after-school teachers and 22 teachers with 5 coaches for the summer, according to Motivating Youth statistics.

“We are committed to our community and we would like to see the organizations within the Family Investment Center do well,” says Brad Spiegel, president of QCS.

For more information, visit www.qualitycomputers.com/tap

 

For additional Information, visit: www.moyofoundation.com

 

 

# # # # #

 

Media Inquiries

 

Em Fergusson

Profound Works Marketing & Publicity

478.960.8045

publicity@profoundworks.com

 

 

Through Snow and Sleet, Some Businesses Brave Opening

Through snow and sleet, some businesses brave opening

BY ANDRES DAVID LOPEZAND MIKE STUCKA Telegraph staff January 29, 2014 

Thomas Carmichael, of Lizella, said he drove 15 miles to pick up shrimp from 20's Pub & Subs on Riverside Drive in north Macon. "They've got the best shrimp in town," Carmichael said. 

A taxi driver picked up a cup of coffee and $10 worth of gasoline about noon Wednesday at the Circle K station on Riverside Drive and Pierce Avenue.

He wasn’t sure if he would have to work and was waiting to hear from his company, Yellow Cab of Macon.

He looked out at Riverside Drive and saw a few people in cars braving the snow and ice. His own sported a layer of white on its roof, grille and trunk.

“People are starting to get along a little bit,” he said.

Business along Riverside Drive and other midstate commercial areas was slower than usual Wednesday, with many stores and offices closed due to the winter storm. Still, some working men and women did not have the luxury of a day off to play in the snow. They had people to serve.

Mail was delivered across the midstate, although it’s possible there were delays, given road conditions.

“The situation in general is that if there is mail and we can safely get it to the mailboxes, we are making the attempt to do that,” said Stephen Seewoester, a spokesman for the U.S. Postal Service.

The Waffle House Index

Customers lined the front counter and filled most tables all day Wednesday at the Waffle House on Riverside Drive near Pierce Avenue, said Shaunice Jones, a waitress.

Several of her co-workers who take Macon Transit Authority buses to work were left without a ride in the morning, but her district manager went out with his pickup and picked them up at their homes.

Cedric Finch returned to the restaurant with the fourth employee he picked up about 12:30 p.m. Shortly after arriving, he was outside the restaurant clearing the sidewalk with a shovel.

“We gotta take care of our customers,” Finch said. “Somebody’s got to feed the people.”

That area Waffle House locations are open shouldn’t surprise anybody as the restaurant has earned a reputation for staying open and reopening quickly after weather emergencies. The Federal Emergency Management Agency informally measures the level of an emergency by whether area Waffle Houses are open.

If a Waffle House is closed, an area really needs help, said Brent Henson, unit manager at the Watson Boulevard location in Warner Robins.

Along other parts of Watson Boulevard, most fast-food restaurants were open for regular breakfast business, but Wilson’s Bakery appeared shuttered. Used car dealers were closed, their windows covered in white snow, but auto parts dealers seemed to be doing steady business.

Tuesday night, Scott Peterman’s Circle Ace Hardware in Warner Robins was busy with people buying kerosene heaters, kerosene and flashlight batteries -- everything to stay comfortable if a bad storm hit or the power went out. On Wednesday, business was very slow, with his few customers mostly looking for ways to melt their ice.

“I got some salt in last night, and I’ve got two 10-pound bags left,” he said.

Back on Riverside Drive in Macon, Quality Computer Systems was the only store in its shopping plaza open for business.

Because customers depend on the store for computer support, not opening Wednesday was not an option, owner Brad Spiegel said.

Spiegel said he was thankful the bridges were well sanded and salted along his commute.

‘Ain’t got no business on the road’

A short drive north at 20’s Pub & Subs, a few grizzled older men sat around a TV discussing snowfall accumulation.

The sports bar is open 365 days per year, owner Ben Dickson said.

One customer, Thomas Carmichael, of Lizella, drove 15 miles to pick up two orders of the bar’s “Ding Dang Shrimp,” which is shrimp on lettuce marinated with a Thai chili glaze.

“They’ve got the best shrimp in town,” Carmichael said.

Self-employed, Carmichael gave himself the day to play around in the snow with his children.

“We had fun. We’ve been four-wheeling all day,” Carmichael said, “making snowmen, throwing snowballs at each other,”

He also was a good Samaritan, pulling a stuck vehicle free near his farm by the Tobesofkee duck pond.

“It’s nasty out that way,” he said. “The roads are still covered in ice and snow. If you ain’t got a four-wheel drive, you ain’t got no business on the road.”

To contact writer Andres David Lopez, call 744-4382.

Snapchat

Small Businesses Face Soft Economy, increasing costs

Small businesses face soft economy, increasing costs

Article: TELEGRAPH, Macon, GA BY LINDA S. MORRIS lmorris@macon.com January 11, 2014 

Small-business owner Shane Gott­wals realizes he’s fortunate to be growing his business, but it could be because he has been willing to take risks during a rocky economy.

Small businesses form the backbone of the job market, but most are looking at a soft economy, increasing costs and labor issues. But the new health care law appears to be the top issue for small businesses and their workers in 2014.

Gottwals owns Warner Robins-based Gottwals Books, which has grown to six stores since it was founded in 2007, including stores in Byron, Macon, Perry and Warner Robins in the midstate as well as additional franchise locations. The company sells used books it gets as trade-ins.

The book store’s growth doesn’t come without concerns, Gott­wals said.

“I think overall it seems like the cost of everything is going up, besides heath care, so when trying to maintain a solid employee base ... you have to be more and more competitive when it comes to compensation,” he said.

“My costs, not only as a business owner, are going up. But the costs for my employees just to live are going up. ... We have seen an increase (in revenue) in our business year over year -- we always have -- but to keep the staff you have and to keep your level of quality service where it’s been is challenging.”

The new federal Affordable Healthcare Act requires everyone, with some exceptions, to be insured either through their jobs or privately. Under the law, businesses with fewer than 50 employees are not required to offer insurance to employees, but those that do offer insurance may be eligible for a tax credit and must comply with the new regulations.

Gottwals has about 10 employees and does not provide health insurance.

“Now that our employees are required to have (insurance), for us to keep these people, it will cost us anyway,” Gottwals said.

Bert Maxwell Furniture Co. in downtown Macon has five employees and provides insurance for them, said Bert Maxwell III, the company’s president.

Maxwell said he doesn’t plan to make any changes now and will rely on his insurance company to make sure he complies with the new law.

Brad Spiegel, owner of Quality Computer Systems Inc. in Macon, said he has always offered health insurance to his employees, and up until two years ago paid 100 percent of the premium. The company has 12 employees. Spiegel recently learned his employee insurance may go up about 40 percent this year.

“It’s easy to say as a small business (insurance) is not required of you, but if you do the ethically right thing, it’s going to cost you more than if you did the ethically wrong thing,” he said. “It’s shocking. I don’t understand why I can’t provide what I did before. ... Some other things will have to happen if it does go up 40 percent.”

Lending issues could hamper growth

Another top issue facing small businesses in 2014 is access to capital, said Josh Walton, area director of the University of Georgia Small Business Development Center in Macon.

“Those businesses that are looking to grow are finding it hard because of the tightening of bank regulations, ... not to say (funding) is not out there, but it’s just harder for these businesses to get money,” Walton said.

At the end of the third quarter of 2013, the Federal Deposit Insurance Corp. had recorded $284 billion in small business loans for the year to date, which was up 2 percent from 2012.

“Congress has got banks tied in a knot on new requirements,” Maxwell said. “New regulations are really slowing down recovery.”

Improvements in the housing market obviously would help Maxwell’s furniture business and other businesses directly tied to real estate.

“What we need is a recovery,” Maxwell said. “All of us are suffering from a lack of volume.”

Gottwals said when he is working with a franchisee on financing, “the banks are ready to loan, but you just have to be so qualified and you have to be able to collateralize a lot of it. ... It seems like the purse strings are opening.”

Gottwals Books has never taken out a bank loan, he said.

“We’ve been able to fund each new project with the proceeds from the existing stores,” he said.

Spiegel said funding has not been a problem for him either.

As with many small businesses, marketing decisions continue to be challenging.

“These folks have limited marketing bucks,” Walton said. “They are looking at social media and websites because it’s so affordable. ... We go to our mobile device to look for anything anymore. The smartphone has changed the retail industry.”

Tori Jennings, co-owner of Twang Southern Tastes & Sounds in Payne City, said the business uses all traditional forms of marketing but that “social media is very important to our business and should be utilized by all businesses. ... We utilize social media, primarily Facebook, on a daily basis to immediately communicate things going on in our business to our fans and followers.”

The business, which employs about 25 workers, opened in June 2013.

Maxwell said his business mostly markets through traditional media, but it has a company website managed by a website designer.

Walton said another issue for some small businesses is finding and retaining qualified employees, but it’s not a new dilemma.

“There are plenty of people out there, but finding the ones who are qualified and have the work ethic ... to do what they need to do is a challenge,” he said. “We hear that a lot.”

According to monthly reports by the National Federation of Independent Business, owners had positions in 2013 they couldn’t fill.

Gottwals and Quality Computers are expecting to add positions this year.

Gottwals is looking at hiring its first chief financial officer, and Quality Computers needs two computer technicians.

Of all the issues facing small businesses, the new health care act “is making growth so anemic,” Gottwals said.

“It makes people say they want to keep things like they are ... instead of taking a risk and invest in new buildings or new employees,” he said. “It’s just going to be so long before it’s ironed out, I wonder what the recourse is on the economy as a whole with people kind of holding back too much. I think folks are just scared by it.”

To contact writer Linda S. Morris, call 744-4223.

Visit this link for the story: http://www.macon.com/2014/01/11/2874658/small-businesses-face-soft-economy.html

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