#1 Computer Repair Store in Middle Georgia

In Business since 1989

Full-Scale Retail Store

We guarantee BEST of the BEST service

Retail Store         Service & Repair                  478 474 0861

Repairs

Quality Computers has been repairing computers in Middle Georgia for over 20 years. With the most experienced and diverse staff we can fix just about any computer problem. We repair laptops, desktops, PCs, Macs, phones and tablets. We also repair iphones, ipads and ipods. Having certified technicians rather than just tech students gives us and our customers a distinct advantage.

Our award-winning support is based in Macon, Georgia. We do not ship your calls overseas. When you purchase a system from us you receive free phone support for the life of the system. Our Technicians are certified in a variety of different computer fields so we can always point you in the right direction. 

Computer Repair

Unlike others we only bill for the time that a technician has their hands on your computer, not the total time on a technician’s bench.

We understand that your data is important to you. That is why all of our virus removal is non-destructive.

These days you cannot be careful enough about who sees your data. When one of our technicians works on your system you can rest easy knowing your data is secure.

Apple customers are looking for a new type of service. Now that Macs are based on a PC structure, our customers have found a major advantage dealing with us rather than Apple only shops. We have both Apple Certified Techs, and Intel Certified Techs. Being able to bring both realms of knowledge to problems gives our customers the best solutions possible.

Remember: No appointment necessary to bring your computer in for repair.

We are open Monday through Friday from 9am to 6pm and Saturdays from 10am to 4pm.

We are located at 2940 Riverside Dr., Macon, Ga 31204

Device Repair

Don’t let problems with your device ruin your day! Bring your tablet or cell phone in and we can get it fixed for you. Life is busy and we get how disruptive things can get when you run into problems with your cell phone or tablet. We even repair gaming systems. That’s why our team at Quality Computer Systems is committed to providing efficient, exceptional and personalized repair service.

We have qualified and experienced technicians who are trained to perform a variety of different repairs. And we use only the highest quality parts for repairs. While dropping off your phone, make sure to browse our wide selection of accessories including screen protectors, carrying cases, headphones, USB’s, carrying cases and much, much more.

We do Apple device repair. Bring in your iphones, ipods and ipads for repair!

We repair cell phones, tablets, gaming systems and a lot more!

Onsite Service

We provide onsite services specifically for consumers and businesses in the Middle Georgia area. No separate travel or trip charge will be applied for customers in Macon, Georgia. Simply bring in your computer, tablet or phone and we will work on it for you. Our onsite repair service is the quickest mode of service we offer for repair.

If you have questions about repair, contact us by calling us at 478-474-0861 or you can contact us here.

Remote Support

We offer remote support to both residential customers and businesses in Middle Georgia, throughout the state of Georgia and all over the country. Some of our customers live in other countries. Our remote support service is provided through Quality Care Suite, a computer security and technical assistance product for the home and small business user.

For an affordable monthly fee, Quality Care Suite customers benefit from these key features:

  • Proactive Tech Support: A certified technician monitors error logs on a user’s system and is proactively informed about any problems the user may have with the system and repairs them before the user sees a problem.
  • Truly Secure Offsite Backup: Information is backed up to two geographic locations that are SAS70 compliant.
  • Tech Monitored Antivirus: A quality computer technician monitors AV software, included with Quality Care Suite, to keep it up to date and to help remove viruses and spyware correctly and quickly.
  • Weekly Maintenance: Quality Care professionals proactively perform weekly maintenance to head off problems before users even know they are there.
  • Security Monitoring: A user’s system is monitored on an hourly basis to ensure safety on the internet.
  • Remote Support: When needed, Quality Care technicians can log into a user’s system and help with a problem or show users how to do something new.
  • Theft Recovery: Technicians can provide the police with the information needed to pinpoint the address of a computer’s location.

For more information, visit www.qualitycaresuite.com.

How Important Is Your Data?

FAQs

Q: Where is the Quality Care Suite icon?

A: It's found on the task bar, near the time and date.

 

Q: I'm unable to get online. Can you see my screen or log into my computer?

A: No, first check to see if other systems or devices can access the internet through the same router and/or modem. If not, you may want to try removing the power plug to these devices for a moment, then reconnecting the power cables. Reconnect the power cable to the modem first, then to the router. Restart your computer and check to see if you can connect to the internet. If you still can’t connect to the internet, you will need to contact your internet service provider.

 

Q: My computer says that I'm connected to the internet, but all that comes up is “this page cannot be displayed.” Can you log in?

A: Most of the time we can access your system if you’re getting this message.

 

Q: If I need help right now, can a technician log in and help me?

A: During normal business hours we will strive to help out in any way we can. However it could take up to five minutes for your system to contact our server in order to establish a connection. If we are experiencing a high volume of calls we may ask you to schedule a time to help resolve your issue.