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Archives for April 2020

How to Stay Focused Working from Home

April 28, 2020 by Quality Computer's Staff

Working from home is not for everyone – we’ve all heard that said before – but many of us worldwide are now being forced to work from home. It can be challenging, especially when you have to adapt in the midst of all the other uncertainties COVID-19 has brought. These strategies can help you stay focused when working remotely.

Reserve your office space

Set up a temporary home office. Pick a space, if you can, that is away from distractions and has a door that you can close. Try to organize this space so that you feel more as if you’re going into the office. Clear those personal bills and photo albums waiting for assembly from your desk.

Creating a distinct space can help with the mental association that you are going to work. You’ll also find it easier to focus if you dress as you would for work. Shower, and put on makeup if you normally do. Getting out of your pajamas and putting on your “game face” puts you more in work mode.

Stick with your routines

Keeping a similar schedule can help, too. If you go to the office at a certain time every day, that’s when you should show up at your home workstation. If you took breaks at consistent times when on-site, do the same at home. This helps tell your brain it’s business as usual, even when you’re working in the laundry room on a folding card table!

You may not be able to go out and grab a coffee or eat lunch out with colleagues, but you can still go have a cup in the kitchen or order lunch from a local business that’s delivering – help them to stay in business too!

If you used to write emails first thing, do that still. If your team had a weekly conference call Wednesdays at 11, try to keep that, too. You can use voice or video conferencing to stay in touch while remaining at a safe distance.

Avoid distractions

This is going to mean different things for people. Working from home with children is tough, especially as you’re now supposed to be supervising their online learning. Giving them a dedicated space for schoolwork can help to keep them motivated and away from you. You might tell younger children to expect your attention at breaks (e.g. “I’ll play three rounds of Candyland when the big hand reaches 12 and the little hand reaches 3”).

The news and social media are other traps for those working from home. No one is watching over your shoulder, and it’s easy to think, “I’ll just check …” That’s how you lose 30 minutes of productivity watching pandas wrestle on a zoo-cam.

Still struggling? You could consider setting up one operating system account for work and another for personal use creating different browser profiles. And if you’re still getting distracted, you could install a browser plug-in that forces you to stay on track.

Keep deadlines

Setting deadlines can help you stay motivated. The longer you have to get something done, the slower you’ll work – it’s inevitable. So, maintain some pressure by setting tight, but realistic targets.

Share your deadlines with other colleagues using an online task management tool. This can help with accountability.

Be patient

This is a stressful time, and you’re being asked to deal with many changes. So, you need to be patient. Working in sprints could help your motivation and attention span. You might set a timer and focus completely on work until the bell chimes. One theory is that the most productive people take a 17-minute break every 52 minutes, but you’ll want to see what works for you.

Another approach is to say you’ll do 30 minutes of good work on that thing you’re avoiding. Worst case: you get only 30 minutes of it done. At least you’re further ahead. But you might find it only takes 30 minutes to complete or that you’re so close to finishing that you keep going and get the job done.

Have the right tech

Make sure you have the right tools to do your job. Working from home is challenging enough, so make it easier with reliable internet and Wi-Fi connections, and access to the required files.

Need help with working from home? We can’t actually be there to cheer you on and keep you motivated, but our tech experts can get you set up with the most efficient home office solutions. Contact us at 478-474-0861 today!

Filed Under: Newsletter Tagged With: #bestservice, #nocontract, #remoteworkforce, #remoteworking, cloud, consumer, online safety, QualityCareSuite, small business, Webcam

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“So Slow!” Is it your Computer or your Internet Connection?

April 13, 2020 by Quality Computer's Staff

“Why is this computer running so slow?” It’s a common complaint. The question is whether it’s your computer or your internet connection.

You may feel your computer is moving at a snail’s pace, but it used to be cheetah-fast! You’re going to want to identify and address the issue to get back up to speed. Yet it’s hard to know whether to blame your computer or the internet, especially now that so many computer applications rely on internet connectivity.

So, how do you determine whether it’s your computer or connectivity that’s the problem? If you are having the problem only on one device in a network, you can guess it’s the computer not the connectivity. Otherwise, think about when you are having slow woes.

If you notice programs are taking longer to load up, your computer may not be up to the task. Running large applications such as Adobe Photoshop, Microsoft Office, or some accounting packages can cause slowdowns. The hardware may be overwhelmed. You may not have enough available storage space. Sometimes your computer’s parts are simply too old and not fast enough.

Even a new computer could be the problem if it’s an inexpensive one. Or perhaps you didn’t get enough random access memory (RAM). Your computer needs RAM to run applications or games; it’s the short-term memory of the computer. This is where the computer loads all the things it thinks it might need soon so that it can process them quickly. Without enough available RAM, the computer has to work harder (and slower) to get the results you want.

No wonder common advice for people dealing with slow computers is to invest in more RAM. If your device is less than five years old, you can often upgrade the RAM inexpensively, or switch to a solid-state drive (SSD). An SSD reads and writes differently than a traditional hard drive, which allows it to access information faster.

Meanwhile, buying a replacement computer may be the answer if your device is more than five years old.

Then Again, Maybe It’s the Internet Connection

On the other hand, you might notice computer slowness when online. Web pages might be slow to load, or you might be waiting ages to access YouTube videos.

If the lag is happening on only one website, it could be that site’s problem. Otherwise, internet slowness could be a provider problem. Or you might have a poor connection.

One way to confirm a connection issue is to check your internet speed. A site such as fast.com or speedtest.net can measure your speed, then you can compare it against the connection speed you’re paying for. Don’t know that? Check your service bill. You may have a slow internet speed plan. Maybe you haven’t changed it in years but have added many more devices. In that case, you’ll want to call your service provider about an upgrade … or confiscate the kid’s devices when you want to stream a favorite show.

When testing, you are looking for a speed of at least 10 Mbps. Anything below that, and you’ll start seeing slowdowns and start hearing the complaints from all corners of the house. To put that in perspective, Netflix needs at least 5mbps to stream in HD.

Other Tidbits to Tackle Slowness

You might also try rebooting your computer or your modem and router. If you leave these running all the time, never actually turning them off, they can get stuck in a slow rut.

If you’re on Wi-Fi, that could also be the root of your problem. Maybe you’re on a network with too many users making demands. For instance, if everyone in your family is streaming on their devices, expect a slowdown. You might be in a signal dead zone. In that case, you could look into a Wi-Fi mesh network.

Ultimately, there are many reasons for a slow computer or internet connection. Don’t get stuck with a tortoise of technology. A managed services provider can find the root cause and get you running faster. Contact us today at 478-474-0861.

Filed Under: Newsletter Tagged With: #bestservice, #computerrepair, #qualitycomputers, computer repair, consumer, remote support, service, small business

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Is Your Tech Partner a Team Player?

April 6, 2020 by Quality Computer's Staff

Business is about relationships. One important relationship today is with a technology partner. This partner will consult on hardware, software, security, and other IT concerns. You can focus on other business priorities, but is your tech partner actually a good team player?

There are a lot of businesses that call themselves technology partners. The term can be broadly defined.

Technology vendors who sell specific hardware or software solutions will promise a partnership, but they will focus on a relationship that benefits their business goals.

For instance, they will generally try to steer you toward buying the products that they themselves make. Vendors will also bill your business for support when you need it. Yet that creates a conflict of interest: they profit from your inconvenience. That’s not the type of partner you want on your team.

A True Partnership with your MSP

Managed Service Providers (MSPs) are another type of technology partner. They look to add value to the team.

In MSP partnerships, your business pays a monthly fee to keep everything working. Your MSP manages your IT and protects your end-user systems. You are paying them to prevent problems before they happen. Unlike reactive vendors, MSPs work to enhance business security and compliance.

Partnering with an MSP adds experts to your team who learn your business needs and look to improve efficiency and flexibility. Besides the convenience of predictable pricing, an MSP will also suggest ways to help reduce IT costs. MSPs have relationships with many different vendors, so they can get the best price when offering you access to new technology.

In introducing new hardware or software, or making upgrades to streamline processes, an MSP is usually brand agnostic. Sure, they may have favorites due to good experiences with a particular brand, but they will still put your business needs first and always find the best solution for you. They’ll want to explore how the work gets done, get to know the IT environment, and seek employee input.

The MSP experts will sit down with you to find out the business challenges that need to be addressed. Then, they do the research and propose the best solutions for your users and environment. To continue the sports analogy, MSPs have more than one single play in their playbook: they draw up the tech strategy that best suits your business needs.

The MSP is also in it for the long haul. A vendor may be looking only to be a partnership that leads to product or service sales and tech support calls. The MSP model is built on collaboration and communication. These are IT experts who thrive on seeing their clients develop, optimize, and succeed.

Plus, MSPs can join forces with businesses of any size. They’ll bring the same team play to the IT playing field for small and midsized businesses as they would for enterprise-sized organizations.

Key Takeaway

In gauging whether your technology partner is a team player, consider the relationship benefits. You may get the technology you think you want from a vendor, but they are also focused on profiting from the partnership.

Your MSP takes the time to learn about user experience and business objectives to ensure their solutions and services add value. Instead of benefiting from things going wrong at your business, your MSP partner has an incentive to prevent problems from ever happening.

If you want a technology partner who will find the right solution for the benefit of the team, give us a call at 478-474-0861.

Filed Under: Newsletter Tagged With: #bestservice, #nocontract, #qualitycomputers, cloud, computer repair, consumer, msp, QualityCareSuite, service, small business

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  • How to Stay Focused Working from Home
  • “So Slow!” Is it your Computer or your Internet Connection?
  • Is Your Tech Partner a Team Player?
  • 5 Best Practices for Buying Technology for Employees
  • How to Get Your Devices to Play Nicely Together: Home Networking Help

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    • How to Stay Focused Working from Home April 28, 2020
    • “So Slow!” Is it your Computer or your Internet Connection? April 13, 2020
    • Is Your Tech Partner a Team Player? April 6, 2020
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